Introduction

These Terms and Conditions (the “Terms”) govern your access to and use of the online casino services provided under the brand name Mostbet (“Mostbet,” “we,” “us,” or “our”). By creating an account, depositing funds, or participating in any casino or Slots games, promotions, or other activities on the Mostbet website or mobile applications (collectively, the “Platform”), you agree to be legally bound by these Terms. The Terms form a binding legal agreement between you, as the player and account holder (“you” or “Player”), and Mostbet, together with any affiliated entities that support the operation of the Platform. These Terms are intended to ensure that all gaming activity on the Platform takes place in a responsible, secure, and compliant environment that respects applicable laws and standards, particularly in relation to responsible gambling and protection of minors. You should read these Terms carefully before using the Platform, and you should retain a copy for your records. If you do not agree with any part of these Terms, you must not register, deposit, or participate in any gaming activities on the Platform.

Mostbet operates as an online casino brand providing access to a variety of games, including but not limited to Slots, table games, live dealer games, instant win games, and promotional features. The availability of games and services may vary by jurisdiction and may be updated from time to time to comply with legal and regulatory requirements. Mostbet is committed to conducting its business with integrity, transparency, and in full alignment with its responsible gambling obligations. This includes adhering to strict age-verification procedures, implementing responsible gaming tools, and maintaining robust systems to prevent fraud, money laundering, and other prohibited activities. By using the Platform, you acknowledge and accept that gambling involves financial risk, and there is no guarantee of profit or success when participating in casino games. You further acknowledge that your use of the Platform is at your own risk, subject to the limitations and safeguards outlined in these Terms.

Your access to and use of the Platform is also governed by other applicable policies available on Mostbet, including the Privacy & Data Protection Policy, Responsible Gambling Policy, KYC & Verification Policy, and any game-specific rules or promotional terms (collectively, the “Supplementary Policies”). In the event of a conflict between these Terms and any Supplementary Policy, these Terms shall prevail, unless a Supplementary Policy explicitly states otherwise. Mostbet reserves the right to modify, update, or replace these Terms at any time, as explained in more detail in the Final Provisions section below. It is your responsibility to check the Terms regularly to ensure you remain informed about any changes that may affect your rights and obligations. Continued use of the Platform after such changes are published on Mostbet will be deemed to constitute your acceptance of the updated Terms.

Acceptance of Terms

By accessing, registering on, or using the Platform, you confirm that you have read, understood, and accepted these Terms in their entirety. Acceptance of the Terms occurs the moment you click any button labeled “Register,” “Sign Up,” “I Agree,” or similar, or when you first deposit funds or place a wager on the Platform, whichever occurs first. If you disagree with any part of these Terms, you must immediately discontinue your use of the Platform and refrain from creating an account, depositing funds, or placing any bets. Because these Terms form a legally binding agreement between you and Mostbet, you should not accept them unless you have the capacity to enter into a binding contract under the laws of your jurisdiction and meet the eligibility requirements set out below. If you are uncertain about the legal implications of these Terms, you should consult with an independent legal advisor before proceeding.

By accepting these Terms, you also acknowledge and agree to be bound by all Supplementary Policies, as well as any game rules, promotional terms, and additional conditions that may be presented to you in connection with specific offers or features. These Supplementary Policies form an integral part of the contractual relationship between you and Mostbet, even if they are not reproduced in full within these Terms. Mostbet may from time to time require you to click to accept updated Terms or policies before you are allowed to continue using the Platform. If you decline to accept the updated Terms or policies, you will no longer be permitted to access the Platform, and your account may be closed or suspended in accordance with these Terms. Your acceptance of these Terms does not guarantee that you will be allowed to maintain an account indefinitely, as Mostbet retains the right to suspend or terminate accounts under specific circumstances outlined herein.

You further agree that any use of the Platform shall be for personal, recreational, and non-commercial purposes only, and that you are using the Platform in a private capacity and not on behalf of any other person or entity. You may not assign, transfer, or otherwise dispose of your rights and obligations under these Terms to any third party, whether by operation of law or otherwise, without the prior written consent of Mostbet. Mostbet may assign or transfer its rights and obligations under these Terms to another entity as part of a corporate restructuring, transfer of business, or similar transaction, provided that such assignment does not materially impact your rights under these Terms. If any provision of these Terms is found to be invalid or unenforceable by a competent authority, the remaining provisions shall continue in full force and effect, and the invalid portion shall be interpreted in a manner that closely reflects the original intent, to the extent permitted by law.

Eligibility & Age Restriction (18+ only)

Use of the Mostbet Platform is strictly limited to individuals who are at least 18 years of age or the legal age of majority in their jurisdiction, whichever is higher. Under no circumstances may persons under the age of 18 (or the applicable age of majority) create an account, deposit funds, or participate in any casino games, Slots, promotions, or other gambling activities on the Platform. By registering an account, you explicitly represent and warrant that you meet this age requirement and that you are legally permitted to participate in online gambling activities under the laws applicable to you. Mostbet reserves the right to request proof of age and identity at any time, including but not limited to the time of registration, during account use, or before processing any withdrawal requests. Failure to provide satisfactory proof of age will result in immediate suspension or closure of your account, forfeiture of any winnings, and potential notification to relevant authorities.

Protecting young people and preventing underage gambling is a core commitment of Mostbet’s responsible gaming strategy. Gambling at a young age can significantly increase the risk of developing problem gambling behaviors later in life, as minors may lack the emotional maturity and financial understanding necessary to make informed decisions about risk. For this reason, we strongly encourage adult Players to take appropriate measures to secure access to their devices and accounts, including using password protection, logging out after each session, and avoiding storage of login details on shared devices. If you are a parent or guardian and suspect that a minor in your care has created an account or is otherwise using the Platform, you should immediately contact our support team so that we can take appropriate action, including closing any suspected underage accounts and advising on additional safeguards.

In addition to age restrictions, you may not use the Platform if it is illegal to do so under the laws of your country, state, or local jurisdiction. It is your sole responsibility to ensure that your participation in online gambling is lawful in your location before registering or placing any wagers. Mostbet does not provide legal advice and does not accept any liability for your failure to comply with applicable legal requirements. If we determine, or have reasonable grounds to suspect, that you are located in, or ordinarily resident in, a restricted or prohibited jurisdiction, we may suspend or terminate your account, withhold or void bets, and take other steps as deemed necessary to comply with legal and regulatory obligations. Any attempt to circumvent geographic or age-based restrictions by using VPNs, proxies, false identity documents, or other deceptive practices is strictly prohibited and constitutes a material breach of these Terms.

Account Registration

To access the real-money gaming services of Mostbet, you must first complete the account registration process on the Platform. During registration, you will be required to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, residential address, email address, phone number, and any other data that may be reasonably required for compliance with Know Your Customer (“KYC”) and Anti-Money Laundering (“AML”) obligations. You agree to promptly update your registration details if they change, so that the information held by Mostbet always remains accurate and up to date. You are not permitted to create an account on behalf of another person, nor may you allow any other individual, including family members, to access or use your account. Each Player is allowed to register and maintain only one account on the Platform; multiple or duplicate accounts are strictly forbidden and may lead to closure of all related accounts and forfeiture of any associated balances or winnings.

As part of our regulatory and compliance framework, Mostbet may require you to undergo identity verification and KYC checks at various stages, including but not limited to first withdrawal, substantial deposit thresholds, or when suspicious activity is detected. These checks may involve submission of documents such as a government-issued identification document (e.g., passport, ID card, or driver’s license), proof of residential address (e.g., utility bill or bank statement), payment method verification documents, and, in some cases, additional measures such as selfie verification, video calls, or source-of-funds documentation. You undertake to cooperate fully with any such verification procedures and to provide all requested documents within the specified time frame. Failure to comply with these procedures, or provision of false, misleading, or altered documents, will be treated as a serious breach of these Terms and may result in account suspension or termination, cancellation of bets, and notification to relevant authorities where appropriate.

During the registration process, you will be asked to choose a login credential set, including a unique username or email and a strong password. It is your responsibility to maintain the confidentiality and security of your login credentials and to ensure that they are not disclosed to or accessible by any third party. You are solely responsible for all activities that occur under your account, regardless of whether such activity is authorized by you. If you become aware of, or suspect, any unauthorized use of your account, including loss or theft of your login credentials, you must immediately notify Mostbet and take steps to secure your account, such as changing your password. Mostbet is not liable for any loss or damage resulting from your failure to protect your account information or from unauthorized access obtained through your negligence.

Deposits & Withdrawals

Depositing funds into your Mostbet account enables you to place real-money wagers on casino games, including Slots and other available products on the Platform. Before making a deposit, you should ensure that any funds used come from a lawful source and that the payment method is registered in your own name. Mostbet prohibits third-party payments and may refuse or reverse deposits that do not comply with this requirement. Funds deposited into your account are intended solely for the purpose of wagering on the Platform and do not accrue interest. All deposit and withdrawal transactions are subject to internal security checks, KYC/AML controls, and any limits or conditions imposed by your payment provider.

Withdrawals from your account are subject to verification checks, game and transaction review, and compliance with these Terms and any applicable bonus or wagering requirements. Before processing your first withdrawal, and at any other time at Mostbet’s discretion, you may be required to complete the identity verification process and provide documents evidencing your identity, address, and ownership of the payment method used. Mostbet reserves the right to refuse or delay withdrawal requests if verification checks are pending, if suspicious or irregular activity is detected, or if you have violated these Terms. In addition, withdrawals may be limited by minimum and maximum thresholds depending on the payment method, and these thresholds may vary by jurisdiction and currency. You should consult the cashier section on the Platform for up-to-date information on applicable limits.

All deposits and withdrawals must, where practicable, be processed to and from the same payment method used to deposit funds, subject to applicable regulations and technical feasibility. In circumstances where a direct refund to the original payment method is not possible, Mostbet may request additional documentation and propose an alternative withdrawal method, always in compliance with AML and fraud prevention principles. Currency conversion, where required, will be performed by the relevant payment provider or banking institution at the prevailing exchange rate and may be subject to fees or charges outside Mostbet’s control. It is your responsibility to understand and bear any such costs. Mostbet does not charge arbitrary or hidden fees for standard deposit and withdrawal processing; however, certain methods or expedited services may involve transparent fees, which will be disclosed in the cashier section.

If Mostbet reasonably suspects that any deposit is linked to fraudulent activity, chargebacks, money laundering, or other prohibited conduct, we may suspend or cancel the relevant deposit and freeze any associated balance, pending investigation. In such cases, we may be required to share relevant transaction and account information with payment providers, law enforcement, or regulatory bodies as part of our legal obligations. Chargebacks or reverse transactions initiated by you with your payment provider, without prior valid dispute raised with Mostbet, constitute a material breach of these Terms and may result in immediate account closure, recovery of funds, and reporting to appropriate authorities. You acknowledge that any attempt to abuse payment systems, including but not limited to use of stolen cards, unauthorized payment instruments, or deliberate chargeback schemes, will be treated as fraud and pursued to the fullest extent permitted by law.

Payment Methods Table

The specific payment methods, currencies, minimums, maximums, and processing times accessible to you will depend on your country of residence, verification status, and other technical or regulatory considerations. Mostbet may add, remove, or modify available payment solutions at any time, without prior notice, where required to ensure security or legal compliance.

Bonuses & Promotions

Mostbet may from time to time offer bonuses, free spins, cashback, tournaments, loyalty rewards, or other promotional incentives (collectively, “Promotions”) to eligible Players. All Promotions are subject to specific terms and conditions, including but not limited to wagering requirements, minimum deposit thresholds, maximum bonus amounts, game contribution percentages, time limits, and withdrawal restrictions. These specific rules are presented within the relevant Promotion description on the Platform and are deemed to form part of these Terms. By claiming or participating in any Promotion, you agree to be bound by both these Terms and the specific promotion terms. If there is any inconsistency between these Terms and the promotion-specific conditions, the latter shall prevail for the purposes of that particular Promotion.

Bonuses and promotional benefits are intended only for the Player to whom they are granted and may not be transferred, sold, or exchanged for cash unless expressly permitted. Abuse of Promotions, including but not limited to bonus stacking, matched-bet strategies designed solely to meet wagering requirements without genuine gameplay, use of multiple accounts, collusion, or exploiting game defects, is strictly prohibited. Mostbet reserves the right to withhold, cancel, or reclaim any bonus funds, free spins, or winnings derived from a Promotion if we determine, in our reasonable opinion, that you have breached the relevant terms or engaged in irregular betting patterns associated with bonus abuse. Examples of irregular play may include placing large bets relative to the bonus size, using low-risk wagering strategies that circumvent game risk, or playing restricted games while a bonus is active.

Many Promotions will specify one or more wagering requirements that must be fulfilled before bonus funds or associated winnings become withdrawable. Wagering requirements indicate how many times a bonus amount (and in some cases the deposit plus bonus) must be wagered on qualifying games within a set time frame. Different games may contribute differently toward wagering requirements, with Slots typically contributing 100% and certain table or live dealer games contributing less or being excluded entirely. It is your responsibility to read and understand the wagering requirements and game contribution tables for each Promotion before you participate. Failure to meet wagering requirements within the specified time limit may result in the automatic removal of the bonus and any outstanding bonus-related winnings from your account.

Mostbet reserves the right to modify, suspend, or terminate any Promotion at any time, including altering its terms, duration, or eligibility criteria, where necessary to ensure fairness, prevent abuse, or comply with legal or regulatory obligations. Changes to ongoing Promotions will be applied prospectively and will not affect rights that have already been validly acquired, except where such changes are required by law or by a competent authority. You are responsible for regularly checking the Promotion pages and your account messages to stay informed about current offers and any updates. Mostbet is under no obligation to provide a Promotion to any particular Player and may restrict or exclude participation at its discretion, for instance due to responsible gambling considerations, past abuse, or jurisdictional restrictions.

Game Rules

All casino games, including Slots, table games, live dealer games, instant games, and any other formats offered on the Platform, are subject to specific game rules, paytables, and instructions provided within the game interface. By participating in any game, you confirm that you have reviewed and understood the applicable rules and agree to abide by them. While each game may have its unique mechanics and features, the fundamental principle is that all outcomes are determined by a random process and cannot be influenced by Players. You are responsible for ensuring that the stakes, bet levels, and game options selected are appropriate to your budget and risk tolerance, and you should refrain from placing wagers you cannot afford to lose. If you have any doubt regarding how a particular game operates, you should consult the in-game help section or contact customer support before placing real-money bets.

When playing games, you must ensure that your internet connection, device, and software are working properly. In the event of a disconnection or technical failure on your side, the result of a game round may still be determined by the game server, and any outcome recorded by the system shall be considered final and binding. Where a game round is successfully completed on the server but your device fails to display the result, the outcome will remain valid, and any winnings will be credited accordingly to your account balance. If a game round is interrupted or cannot be completed due to a technical fault attributable to the Platform or its suppliers, the round may be voided and your stake refunded, or an alternative remedial measure may be applied, in line with regulatory standards and supplier agreements.

Some games, especially live dealer games, may be operated by third-party providers that hold their own licenses and adhere to their own technical and procedural standards. While these providers operate under contractual arrangements with Mostbet, game-specific terms, house rules, or dispute procedures may be determined by such third parties. In such cases, any reference to Mostbet in these Terms includes, where applicable, reference to the relevant game provider, insofar as it relates to game outcomes, randomization, and fairness. You acknowledge that the visual representation of cards, wheels, reels, or other game elements is for entertainment purposes and that the determining factor for each wager is the random outcome generated and recorded by the server or live game equipment, not any client-side display.

Bet limits, including minimum and maximum stakes, are set for each game and may vary based on your account status, jurisdiction, and other risk-management considerations. It is your obligation to verify the applicable limits before placing each bet. Any attempt to place a wager outside permitted limits may be automatically rejected by the system. Where a game or bet result is affected by a technical or typographical error, including incorrect paytables, odds misconfiguration, or malfunctioning features, Mostbet reserves the right to correct such errors by canceling affected bets and, where appropriate, refunding stakes. In all cases, the decision of Mostbet, based on game logs and server records, will be considered final, subject to any applicable dispute resolution mechanisms set out in these Terms.

Fair Play & RNG

Mostbet is committed to ensuring that all casino games and Slots offered on the Platform operate in a fair, random, and unbiased manner. To achieve this, we rely on Random Number Generator (“RNG”) technology and certified game providers who subject their software to independent testing and certification. The RNG is designed to produce random outcomes in accordance with industry standards and regulatory requirements, ensuring that neither the Player nor Mostbet can manipulate the result. The randomness of game outcomes is regularly audited by third-party testing laboratories, which review the RNG algorithms and game performance to confirm compliance with fairness criteria. These audits provide assurance that all Players have an equal and unbiased chance to win, subject to the fixed odds and return-to-player (“RTP”) percentages of each game.

Fair play also requires that Players use the Platform honestly and without resorting to unfair advantages. You agree not to use any automated tools, bots, scripts, or external systems designed to manipulate or analyze game outcomes beyond what is possible for an ordinary human Player. Any attempt to interfere with game software, disrupt communication between your device and the server, or exploit vulnerabilities, bugs, or graphical glitches for gain is strictly prohibited. When Mostbet identifies or reasonably suspects such activities, we may freeze affected accounts, void bets, confiscate funds derived from unfair play, and report the matter to relevant authorities. You further acknowledge that any pattern of play reasonably deemed exploitative, collusive, or suspicious may be investigated and result in remedial actions under these Terms.

RTP percentages for each game, where applicable, are generally embedded within the game rules or paytables provided by the game supplier. RTP represents a long-term statistical expectation of the proportion of stakes that will be returned to Players as winnings over a very large number of game rounds. However, RTP does not guarantee individual results or any particular short-term outcome; in any given session, you may win more or less than the theoretical return. You should not rely on RTP as a means to predict or ensure profitability, and you should always treat gambling as a form of entertainment, not as a means to generate regular income.

Any disputes regarding game outcomes will be resolved based on the records stored on the game server, which shall take precedence over any conflicting information displayed on your device. In the event of discrepancy between your account balance and Mostbet’s records, the data recorded in our systems will be considered authoritative, subject to verification and correction in clear error cases. If you believe that a game outcome or transaction has been incorrectly recorded, you must notify Mostbet as soon as possible, providing all relevant details and, if available, screenshots or other evidence. We will investigate your complaint and provide an explanation or correction where appropriate, consistent with the Complaints & Dispute Resolution section below.

Responsible Gambling

Mostbet places a strong emphasis on responsible gambling and is committed to providing a safe gaming environment that minimizes the risk of gambling-related harm. We recognize that while gambling can be an enjoyable form of entertainment for many adults, it also carries risks, including financial loss, psychological distress, and the potential development of problem gambling. Our responsible gambling framework is designed to empower you to remain in control of your gaming behavior, to recognize early signs of risk, and to access tools and support services where needed. By using the Platform, you agree to engage in gambling activities responsibly, only with money you can afford to lose, and never as a means to solve financial difficulties, pay debts, or generate essential income.

You are encouraged to set personal limits and to regularly review your gaming habits, including the amount of time and money you spend on the Platform. Mostbet offers a range of responsible gambling tools, such as deposit limits, loss limits, session reminders, time-outs, and self-exclusion options, to help you manage your play. These tools are explained in more detail below and can generally be configured within your account settings or by contacting customer support. We also use internal monitoring systems to identify potential indicators of problematic behavior, such as increasingly frequent deposits, chasing losses, or extended sessions, and may proactively reach out to provide information or impose protective measures. However, you remain primarily responsible for your gambling decisions and for utilizing the tools and resources we make available.

Preventing underage gambling and protecting vulnerable individuals is a cornerstone of our responsible gambling policy. As stated earlier, persons under the age of 18 are strictly prohibited from using the Platform, and we use age verification measures to detect and deter underage registration and play. Parents and guardians are strongly advised to use parental control tools and to monitor the use of devices and payment methods that could potentially enable access to online gambling. If you suspect that a minor has gained access to Mostbet, you must inform us immediately so that appropriate actions can be taken, including account closure and further protective steps.

We encourage Players to be aware of the signs of problem gambling, which can include spending more money or time on gambling than intended, feeling unable to stop gambling even when you want to, hiding gambling from friends or family, or experiencing financial, relationship, or work problems due to gambling. If you recognize any of these signs in yourself or others, we strongly urge you to use the available responsible gambling tools and to seek professional assistance. Gambling should always remain a voluntary and enjoyable activity; if it ceases to be fun and becomes a source of stress or harm, you should consider taking a break, implementing limits, or self-excluding from the Platform.

Tools & Features (table)

Once a responsible gambling tool has been activated, especially cooling-off or self-exclusion, you must not attempt to circumvent or override the measure by creating new accounts, using different personal details, or accessing the Platform from different devices. Any such attempt is considered a serious breach of these Terms and may result in permanent exclusion and further measures.

Support Resources

Mostbet encourages all Players to make use of professional support resources if they experience, or suspect they may develop, a gambling problem. There are various independent organizations that provide confidential advice, counseling, and support to individuals affected by gambling-related harm, as well as to their families. These organizations can help you assess your gambling behavior, offer self-help materials, and guide you toward appropriate treatment options where necessary. Examples of such organizations include, but are not limited to, general problem gambling helplines, online counseling services, and local mental health agencies specializing in behavioral addictions.

You are strongly advised to consider taking the following steps if you are concerned about your gambling: review your transaction history to understand your spending patterns, set stricter deposit or loss limits, make use of time-outs or self-exclusion, and inform trusted friends or family about your intention to change your gambling behavior. Many support organizations provide self-assessment questionnaires that can help you determine whether your gambling is at risk of becoming problematic. In addition, financial counseling services may assist with budgeting and debt management if gambling has led to financial difficulties. Mostbet’s customer support team can provide contact details for reputable support organizations in your region upon request.

While Mostbet does not provide professional psychological or therapeutic counseling, we are committed to signposting Players to suitable resources and implementing protective measures where necessary. If we identify behavior that strongly indicates potential gambling harm, we may, at our discretion, apply additional limitations to your account, such as temporary restrictions, cancellation of marketing communications, or suggestion of self-exclusion. Any measures taken by Mostbet are intended to support responsible gambling and do not replace your responsibility to seek professional help. If you are in immediate distress or feel at risk of harming yourself or others, you should contact emergency services or crisis hotlines in your jurisdiction without delay.

Prohibited Activities

To maintain a secure, fair, and compliant environment, Mostbet strictly prohibits certain activities on the Platform. You agree not to engage in any form of fraudulent, criminal, or unlawful conduct, including but not limited to money laundering, terrorist financing, use of stolen or unauthorized payment methods, or identity theft. Providing false, incomplete, or misleading information during registration, verification, or any other interaction with Mostbet is considered a serious breach of these Terms. You must not tamper with, attempt to gain unauthorized access to, or disrupt the integrity or performance of the Platform, its software, servers, or any related systems. Use of bots, scripts, or automated decision-making tools to place bets, analyze outcomes beyond normal capacities, or otherwise gain an unfair advantage is strictly prohibited.

Collusion with other Players or third parties, including any coordinated betting patterns, sharing of confidential game information, or participation in schemes intended to manipulate game outcomes, is also prohibited. If we suspect collusion or group activity designed to abuse Promotions, exploit game features, or circumvent limits, we may investigate all related accounts, with the possibility of freezing funds, voiding bets, and closing accounts where appropriate. Additionally, you must not use VPNs, proxies, or any similar technologies to conceal or falsify your location, particularly where doing so would enable access from a restricted jurisdiction or defeat geographical restrictions. Attempts to bypass self-exclusion or other responsible gambling controls by technical or deceptive means are likewise prohibited.

Harassment, abusive language, threats, or any form of inappropriate behavior towards Mostbet staff, other Players, or third parties interacting through the Platform is strictly forbidden. You must not post or transmit any content that is illegal, defamatory, obscene, hateful, discriminatory, or otherwise offensive via chat functions, messaging tools, or any public areas of the Platform. Mostbet reserves the right to review chat logs and communications for compliance purposes and may suspend or terminate your access if you violate these behavioral standards. We may also remove or edit any content deemed inappropriate without prior notice.

When prohibited activity is identified or reasonably suspected, Mostbet may take any action it deems appropriate, including but not limited to blocking access to the Platform, freezing or confiscating funds, canceling or voiding bets, reversing Promotions, and providing information to law enforcement or regulatory authorities. The scope of such actions will depend on the severity and nature of the violation, applicable law, and regulatory requirements. You acknowledge that Mostbet is entitled to recover any damages, losses, or costs incurred as a result of your prohibited conduct, including legal fees, chargeback costs, and investigative expenses. Where necessary, Mostbet may bring civil or criminal proceedings against you and cooperate fully with relevant authorities.

Restricted Countries (table)

Mostbet does not permit registration or real-money play from certain jurisdictions due to legal, regulatory, or commercial reasons. This list may be updated from time to time. You are solely responsible for ensuring that your use of the Platform is lawful in your country or region.

The full and current list of restricted countries or territories is maintained on the Platform and may be changed at any time without prior notice. If it is determined that you are located in, or ordinarily resident in, a restricted jurisdiction, Mostbet may be required to suspend or close your account and void any bets placed in violation of such restrictions. In such cases, Mostbet will act in accordance with applicable law and regulatory guidance, which may affect whether and to what extent your balance can be returned.

Privacy & Data Protection

Mostbet is committed to protecting your personal data and handling it in a lawful, fair, and transparent manner. When you register for an account or otherwise use the Platform, we collect and process personal information such as your name, contact details, identification documents, payment information, IP address, device data, and transactional history. This data is necessary for the performance of our contract with you, for compliance with legal obligations (including AML/KYC requirements), and for our legitimate interests in providing, improving, and securing the Platform. Our detailed data processing practices are explained in our Privacy & Data Protection Policy, which forms part of these Terms and is available on Mostbet. By using the Platform, you consent to such processing in accordance with that policy and these Terms.

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include, where appropriate, encryption, access controls, internal policies, training, and regular security assessments. However, no system can guarantee absolute security, and you acknowledge that transmission of information over the internet carries inherent risks. You are responsible for maintaining the confidentiality of any login credentials and for ensuring that your devices and networks are adequately protected against unauthorized access or malware. If you become aware of a data breach or suspect that your account has been compromised, you should notify Mostbet immediately so that remedial actions can be taken.

We may share your personal data with carefully selected third parties, including payment providers, identity verification services, AML monitoring tools, game providers, and regulatory or law enforcement authorities, where necessary for the provision of services, legal compliance, or protection of our legitimate interests. Some of these recipients may be located in other countries, including outside your home jurisdiction. In such cases, we take steps to ensure that appropriate safeguards are in place, consistent with applicable data protection laws. We do not sell your personal data to third parties for independent marketing purposes.

You may have certain rights under applicable data protection laws, such as the right to access your personal data, request its correction or deletion, restrict or object to certain forms of processing, and, where relevant, data portability. These rights may be subject to conditions and limitations, particularly where data must be retained for regulatory or legal reasons, such as AML record-keeping obligations. Requests to exercise data protection rights can be submitted through the contact channels specified in the Privacy & Data Protection Policy. Mostbet will respond within the time frames required by law and will inform you if any legal grounds prevent full compliance with your request.

Marketing communications, such as promotional emails or SMS messages, may be sent to you based on your consent or our legitimate interests, depending on the jurisdictional framework. You may opt out of marketing communications at any time by using the unsubscribe functionality provided in each message or by adjusting your account preferences. Opting out of marketing will not affect service-related communications, such as account notifications, security alerts, or mandatory policy updates, which you will still receive as long as your account remains active.

Account Suspension & Termination

Mostbet reserves the right to suspend, restrict, or terminate your account in a variety of circumstances, including but not limited to suspected violation of these Terms, non-compliance with KYC/AML requirements, indications of problem gambling, use of prohibited software or tools, suspected fraud or collusion, or activity originating from a restricted jurisdiction. Suspension may be temporary while an investigation is conducted, or it may lead to permanent closure depending on the results of that investigation. During a suspension, you may be prevented from depositing, placing bets, or accessing certain parts of the Platform, and withdrawal requests may be delayed pending completion of relevant checks. Where legally permissible, Mostbet will inform you of the reason for suspension or termination and, where possible, provide an opportunity to respond or supply additional information.

You may choose to close your account at any time by contacting customer support and requesting account closure. Before closing your account, you should withdraw any remaining real-money balance, subject to standard verification and withdrawal procedures. If you close your account while there are active bonuses, Promotions, or wagers, you acknowledge that such benefits may be forfeited in accordance with applicable terms. Closure for responsible gambling reasons, such as self-exclusion, may be subject to minimum block periods during which your account cannot be reopened. Mostbet may maintain limited information about closed accounts for legal, regulatory, and security purposes, as set out in our Privacy & Data Protection Policy.

In cases of serious or repeated breach of these Terms, such as fraud, money laundering, chargebacks, or severe harassment, Mostbet may terminate your account with immediate effect and without prior notice. Upon termination for such cause, any remaining bonus balances, promotional winnings, or funds reasonably deemed to be connected with the breach may be confiscated, and, where necessary, information may be shared with authorities or industry bodies. If your account is terminated, you must not attempt to create a new account on the Platform. Any new accounts opened in contravention of a termination or exclusion order may be closed immediately, and any associated balances may be treated in accordance with applicable regulations and these Terms.

If your account has been inactive for an extended period, Mostbet may classify it as dormant and, after due notice, may close it in accordance with internal procedures and applicable laws. In such cases, any remaining balances will be handled as required by law, which may include efforts to return funds to you or, where permitted, transfer to responsible gambling or regulatory funds. Details regarding dormancy periods and treatment of inactive accounts may be provided in Supplementary Policies or specific jurisdictional disclosures. You remain responsible for keeping your contact details current so that we can reach you regarding important account status updates.

Limitation of Liability

To the maximum extent permitted by applicable law, Mostbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, these Terms, or any games, Promotions, or services provided. This includes, without limitation, loss of profits, loss of data, business interruption, or reputational harm, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any claim or series of related claims shall not exceed the amount of your net deposits on the Platform over the thirty (30) days preceding the event giving rise to the claim. Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.

You acknowledge that the Platform and all games and services are provided on an “as is” and “as available” basis. While Mostbet endeavors to maintain a secure, uninterrupted, and error-free service, we do not guarantee that the Platform will always operate without interruptions, delays, or technical difficulties. Technical failures, communication errors, or defects may result in temporary unavailability of the Platform, loss of connectivity, or disruptions to game play. In such cases, Mostbet will take reasonable steps to rectify the situation as soon as practicable, but we are not responsible for any loss or damage you may suffer as a result, except where required by law.

Mostbet assumes no liability for any failures or delays caused by circumstances beyond our reasonable control, including but not limited to force majeure events such as natural disasters, acts of war, civil disturbances, strikes, network or telecommunications failures, power outages, or regulatory actions. We are also not responsible for any damage caused by malware, viruses, or other harmful components that may affect your equipment, software, or data as a result of your use of the Platform, provided that we have taken appropriate, commercially reasonable security measures. It is your responsibility to implement and maintain adequate security protections on your devices, including updated antivirus and firewall software.

You are solely responsible for any tax liabilities or similar obligations that may arise from your participation in gambling activities or receipt of winnings from the Platform. Mostbet does not provide tax advice and is not responsible for your compliance with tax reporting or payment obligations in your jurisdiction. You agree to indemnify and hold harmless Mostbet, its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your breach of these Terms, your use of the Platform, or your violation of any laws or rights of third parties.

Complaints & Dispute Resolution

Mostbet aims to handle all Player complaints and disputes in a fair, transparent, and timely manner. If you have a concern or disagreement related to the Platform, your account, a game outcome, a transaction, or any other aspect of our services, you should first contact our customer support team via the channels indicated on the Platform, providing a clear description of the issue and any relevant supporting evidence. Complaints should be submitted as soon as reasonably possible after the event giving rise to the complaint, and, in any case, within any time limits specified on the Platform or by law. When submitting a complaint, you should include your account details, the date and time of the incident, the game or transaction involved, and any screenshots or logs that may help us investigate.

Upon receiving your complaint, Mostbet will acknowledge receipt within a reasonable time frame and will begin an internal review. We may request additional information or documents from you to clarify the facts and ensure a thorough investigation. Our goal is to resolve complaints as quickly as practicable, but complex cases may require more time, particularly where third-party game providers or payment processors are involved. Once the investigation is complete, we will inform you of our decision and the reasoning behind it, as well as any corrective action taken, such as adjustment of balances, voiding of bets, or confirmation of original outcomes.

If you are not satisfied with the outcome of our internal complaint process, you may have the right to escalate the matter to an independent dispute resolution body, regulator, or alternative dispute resolution (ADR) service, where available and applicable to your jurisdiction. Details regarding any such external dispute resolution options, including contact information and eligibility criteria, will be provided upon request or may be published on the Platform. You should be aware that certain conditions or time limits may apply to the use of external ADR services, and that some disputes, particularly those involving complex legal questions, may ultimately only be resolvable through appropriate courts or tribunals.

Mostbet reserves the right to refuse to investigate or respond to complaints that are frivolous, vexatious, submitted in bad faith, or involve abusive language or behavior towards our staff. In such cases, we may notify you that no further correspondence will be entered into regarding the matter. However, this does not affect your right to pursue any remedies available under applicable law. In all cases, records of complaints and their outcomes will be kept for an appropriate period as part of our regulatory and compliance obligations.

Governing Law

The interpretation, validity, and enforcement of these Terms, as well as any disputes arising out of or in connection with your use of the Platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which Mostbet is duly incorporated or licensed to operate, unless otherwise required by mandatory provisions of your local law. You agree that any legal proceedings or disputes shall be brought exclusively before the competent courts of that jurisdiction, without prejudice to any rights you may have to bring claims in your country of residence where such rights cannot be lawfully excluded. The choice of governing law does not affect any mandatory consumer protection rights you may have under the laws of your own jurisdiction.

If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. Failure by Mostbet to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision and shall not prevent us from enforcing it at a later time. Any waiver of a provision of these Terms will be effective only if it is in writing and signed by an authorized representative of Mostbet.

Final Provisions

Mostbet reserves the right to amend, update, or replace these Terms at any time for reasons including but not limited to changes in legal or regulatory requirements, security considerations, improvements or changes to services, or clarification of existing provisions. Where changes are material, we will make reasonable efforts to inform you in advance, for example by posting a prominent notice on the Platform or sending a notification to your registered email address. The updated Terms will take effect on the date indicated in the notice or, where no date is specified, upon publication on Mostbet. Your continued use of the Platform after the updated Terms come into effect will constitute your acceptance of the revised agreement.

You are encouraged to review these Terms and all Supplementary Policies regularly to ensure that you remain aware of your rights and obligations. If at any time you do not agree with the updated Terms, you must immediately stop using the Platform and request closure of your account. Nothing in these Terms shall create any partnership, joint venture, employment, or agency relationship between you and Mostbet. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent, whereas we may assign or transfer our rights and obligations to an affiliate or successor entity, provided that such assignment does not materially reduce your rights under these Terms.

These Terms, together with the Privacy & Data Protection Policy, Responsible Gambling Policy, Promotion-specific rules, and any other Supplementary Policies available on Mostbet, constitute the entire agreement between you and Mostbet regarding your use of the Platform and supersede any prior or contemporaneous understandings, agreements, or representations, whether oral or written. In the event of any inconsistency between the English language version of these Terms and a version translated into another language, the English version shall prevail to the extent permitted by law. Your decision to register, deposit funds, and participate in casino, Slots, or other games on the Platform confirms your understanding and acceptance of all provisions contained herein and your commitment to gamble responsibly and lawfully.